Interlink, a b2b marketing and tech business, was looking for a bespoke management training course to support a global cohort of new managers to develop their leadership skills with a focus on leading high performing teams. 

Participants were based in the UK, US and Singapore and had varying levels of experience within the business and as managers. 

We worked with Louise Boyer, People Director and her team to develop a 6 month programme that included online workshops, a library of management content and a copy of my book.  Our training programme sat alongside a project Louise designed to enable the cohort to collaborate on a commercial priority.

This Confidence to Lead programme was designed to support first line managers at Interlink with confidence to lead their teams, build accountability, handle conflict, coach direct reports and create high performing teams.  

Workshops covered topics including confidence, giving and receiving feedback, challenging conversations, setting expectations, influencing, coaching and motivating your team, creating psychological safety and increasing your impact in meetings.

 Results:

• Participants rated the programme 8.7 out of 10
• Self-rating improved including a 44% increase in perceived influencing skills
• Participants reported increased confidence as leaders, a leadership toolkit they could user to handle a variety of situations and positive mindset shifts

Testimonials:

“This inspiring and practical leadership development programme was designed not just to grow us as managers, but as impactful, performance-driven, culture-scaling leaders. A huge thank you to Carla Miller for your insight, energy, and expert guidance throughout the journey.” Participant

 “We were really pleased with the Confidence to Lead course Carla developed and led at Interlink.  She brought her own proven content around confidence and influence for newer managers and built in additional content to meet our particular needs.  The workshops were engaging, relevant and practical and the sessions created a safe space for participants to share experiences and grow as leaders together.  It was fantastic to have the library of online management training content and Carla’s book to help embed learning beyond the sessions.  Carla is fantastic to work with and I’d recommend her to anyone wanting  to develop their people.” Louise Boyer, People Director at Interlink